Shipping and Delivery

  

How long will it take to process my order?

Lead time varies by product. Most in stock paper goods items will ship out within 2 business days.

Custom orders with only digital pieces have a production time of 7-10 business days. Orders containing foil or letterpress items have a 10-15 business day production time after proof approval. Ground shipping time can take up to 7 business days on top of production time, depending on where you are in the country. Upgraded shipping methods are available, please inquire. To be on the safe side, plan on receiving your custom order about 3-4 weeks after you approve your proof. 

What are the shipping rates and options? 

Within the US we offer discounted flat rate shipping options through USPS based on your order total. Please see the chart below for our flat rate shipping options:

Order total  Contiguous U.S. Alaska + Hawaii
$0-39.99 $5.95 $19.95
$40-59.99 $8.95 $22.95
$60-99.99 $12.95 $27.95
$100-199.99 $18.95 $33.95
$200-299.99 $24.95 $39.95
$300 or more $34.95 $49.95

 

We also offer faster shipping service through FedEx based on your order weight and destination. These FedEx rates are automatically calculated in your cart.

I am local to Monrovia, California. Can I pick up my order in person? 

Yes! Simply let us know in the "Special Requests or Instructions" box on an item you are purchasing and we will refund you the shipping cost when you approve your order to print. We will send you an email when your order is ready. Orders can be picked up from our Wedding Boutique Monday through Friday from 9:00 am to 4:30 pm. 

Do you ship to PO Boxes?

No, we do not ship to PO boxes or APO/FPO addresses.

Do you deliver to international addresses?

Yes! You can place the order online and the international shipping rates will be calculated for you. International shipping rates range from for custom invitation orders. We are happy to provide a shipping quote upon request.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility and vary depending on the destination. Please double check your country's import fees/VAT before placing your order. You will be billed via FedEx when the package arrives in your country.

 

Copyright 2024 Smitten on Paper

website by H + H