Smitten on PaperSmitten on Paper

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New Customers

What is Smitten on Paper?

Smitten on Paper is an online stationery boutique that offers custom stationery for all of your special occasions. We are a small team that is passionate about design, paper, and providing a personalized customer experience. All of our customers will work with their own designer to create exactly what they are looking for.

How long have you been in business?

Although Smitten on Paper is a new website, our company has been in the custom stationery business for over 7 years.

What types of products do you offer?

We offer a wide variety of wedding invitations and matching accessories, including RSVP cards, detail cards, and Save the Dates. We also offer bridal shower invitations, holiday cards, and other special occasion stationery.

Do I need to register for an account?

Registration is not required to browse our site. However, customers must be registered prior to placing an order.

Will I receive a proof?

Yes, if you placed an order for custom invitations and cards, a professional designer will create and send a custom digital proof within 1 business day. Please note that missing information or certain types of special requests (e.g. extensive Photoshop work) may delay your proof. If something is missing from your order, we will be in touch with you as soon as possible. We do not provide proofs for labels, tags, or favors unless requested.

How long will it take to receive my order?

Although lead time varies by product, we generally ship orders within 5-7 business days after proof approval. So, if you choose ground shipping, your order should arrive within 10 to 14 business days after you approve your proof. Upgraded shipping methods are also available.

Orders

Customization

Shipping and Delivery

Paper and Printing

Photo Quality

Changes and Cancellations

Technical Support